apple watch freely band

Hi

If there is a loose connection between your watch and band, check that you are following Apple's instructions when fitting and/or changing the band:

Change your Apple Watch band - Apple Support

If you remain concerned about a potential manufacturing defect, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having them checked (under warranty, if eligible):

• To contact Apple Support:
  • Contact - Official Apple Support
  • https://twitter.com/applesupport
• Genius Bar (US) information:

  http://www.apple.com/retail/geniusbar/

To check your warranty status (requires the serial number from the back of your watch):

• https://checkcoverage.apple.com/